Cancellation

We’re sorry to see you go!

Please email [email protected] to cancel your gym membership.

While we hate to see any of our wonderful members leave, we understand that sometimes circumstances change. Before you leave, we ask that you let us know by filling out the form below a minimum of two weeks before you plan to finish coming to our facility.

If you decide to reactivate your membership in the future (and we hope you do), please be aware that our rates are subject to change and reactivation of your membership will be made at current rates.

If you would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request.

If you are sure you’d like to cancel, just complete and submit the form on this page. Your membership will be cancelled at the end of the current billing cycle from the submission of the form.

Note that if you have a scheduled payment within this minimum two week notice period, the payment will be processed as scheduled. All payments are non-refundable.

We wish you all the best in your future fitness endeavours!

Contact Us for More Information or to Book A Trial Class

Free trial terms and conditions
We are pleased to announce an exclusive opportunity for free trial sessions during Week 1 of Term 1 (Monday, 3rd February to Saturday, 8th February) or Weck 10 of Term 1 (Monday, 7th April to Saturday 12th April). Please note, any trials scheduled outside these specified weeks will be considered as paid trials with the standard session rates applicable ($27 for 45 minutes, $29.5 for 60 minutes, and $39.50 for 90 minutes).

For eligibility in the free trial, it is expected that parents provide feedback post-trial, indicating their interest in securing their child’s spot for the term. It is also expected that there is a genuine intention to enroll for the current term. 

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